Terms of service

Welcome to Divinelight. These Terms of Service govern your use of our website www.divinelight.com.co and the purchase of our products.
By accessing or purchasing from our website, you agree to these terms.

1. General Information ✅

  • Divinelight provides spiritual products, herbal remedies, and personal care items.

  • By using our site, you confirm that you are at least 18 years old or have parental/guardian consent.

  • We reserve the right to refuse service, cancel orders, or limit quantities if necessary.

2. Products & Descriptions 🛍️

  • We strive to provide accurate product descriptions, but colors, packaging, or minor variations may occur.

  • Spiritual products and herbal remedies are sold for personal, spiritual, and wellness purposes only.

  • We do not guarantee specific outcomes or results from using our spiritual products.

3. Pricing & Payments 💳

  • All prices are displayed in GBP (£) and include taxes where applicable.

  • We accept secure payment methods including Visa, Mastercard, PayPal, and Shopify Payments.

  • Divinelight reserves the right to change prices without prior notice.

4. Shipping & Delivery 🚚

  • We process and ship orders within 1–2 working days.

  • UK Standard Delivery: 2–4 working days 📦

  • UK Express Delivery: Next working day (if ordered before 1 PM) ⚡

  • International Shipping: 7–14 working days 🌍

  • Once shipped, a tracking number will be provided via email.

5. Returns & Refunds 🔄

  • Due to the spiritual and personal nature of most products, returns and refunds are limited.

  • Please read our Refund & Returns Policy carefully before placing an order.

  • Refunds are only available for damaged, defective, or incorrect items.

6. Non-Returnable Items 🚫

The following items are non-returnable and non-refundable:

  • Spiritual soaps, oils, perfumes, incense, and herbal baths

  • Herbal remedies and opened personal care products

  • Customized products and digital downloads

  • Clearance or discounted items

7. Limitation of Liability ⚠️

  • Divinelight is not responsible for any allergic reactions, misuse, or misinterpretation of our products.

  • Spiritual products are not a substitute for medical treatment.

  • Customers are responsible for safe and appropriate use of all products.

8. Privacy & Data Protection 🔒

  • We value your privacy and will never sell or share your personal data.

  • For more details, please review our Privacy Policy.

9. Changes to These Terms ✍️

We may update these Terms of Service from time to time.
Changes will take effect immediately once posted on this page.

10. Contact Us 📩

For any questions about these Terms of Service, please contact us:

📧 Email: divinelightdivinelight1@gmail.com
📞 Phone: +447743757794
🌐 Website: www.divinelight.com.co